Train the trainer: Digital Transformation and the Future of the Telco industry!
Ooredoo is a very recognizable international telecommunications company headquartered in Doha, Qatar. It was the first company in the world to launch commercial 5G services in Qatar and is one of the biggest telecommunications companies in the world, connecting over 12 countries and 164 million people across its markets worldwide.
The company has an event they designed to train their trainers about the latest advances in technology and the best trends in the tech market.
Ooredoo’s event occurs annually, and the basic principle behind it is to provide the educators and trainers at the company with the skills to improve education, enhance adult-training techniques and produce a Return on Investment by adding value to the end customer the company targets.
Because of the prestige this event carried, the program is only exclusively available to the people Ooredoo’s selection program deems worthy. It represents the future of technology and where we are all headed and not just technology, but also top-notch training in the new technologies.
This program ( TBO: Training By Ooredoo )is offered exclusively by Ooredoo to its trainers and managers. When it comes to the selection process about who gets invited, things get very serious. The selective method used to invite speakers and trainers ensures that only the most qualified people can access this opportunity.
Among the select individuals at this exclusive event, was Ines Nasri. Ines has a keen interest in futurism and technology’s role in changing the world. She was named Digital Technologies Woman of the year in 2018 for her work in the field of technology, so her input to the event was invaluable and highly appreciated.
In technology and the future of work, several topics were covered:
- Digital transformation- under this, the concepts of digital transformation and its impact on work were discussed.
- AI- artificial intelligence is one of the primary areas of interest that Ines is well-versed. Under this, the program covered the definition of AI, its associated concepts, and the models of involvement of AI in the workplace.
- Automation- where can we automate work, and what are the limits of automation?
- How do people process the shock that comes with the disruption of our traditional workplaces?
The methods used in this program to teach included; case studies, video presentations, and business games. The event was highly appreciated by the organizing team that involved the HR and the internal training center team.
At the end of it, the members present and the organizers of the event had nothing but praise for Ines. Her role in bringing the future closer to the masses explains why they want her to be a part of future collaborations with the telecom company.